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Delivery Information
We deliver to over 16,000 Suburbs and PostCodes throughout Australia:
However, we do not offer a ‘free delivery’ service. We offer best prices from our fulfilment centre. Prices exclude courier shipping costs. If we were to offer ‘free shipping’, product prices would be at least 30% higher as we have to budget to despatch to remote locations. Our strategy ensures you will get a great deal if you live in populated areas, and still buy competitively if you live in remote areas.
On completion of Check-Out you will receive the following notifications by email: Orders placed online before 2pm (AEDT) during a typical Business Days will be despatched from our fulfilment centre the same day ****Except where COVID Restrictions Prohibit******. Orders placed online after 2pm (AEDT) during Business Days, Weekends, or Public Holidays will be despatched from our fulfilment centre the next Business Day. Delivery is then arranged as follows: Business Days are considered Monday through Friday excluding Public Holidays. Please use CHECK DELIVERY TIME to best determine your shipping times. AS A GUIDE, EXPECTED DELIVERY TIMES ARE AS FOLLOWS … Orders placed online before 2pm on a typical Business Day is expected to be delivered to you within 1 to 2 Business Days should your delivery address be in the following localities: Orders placed online before 2pm on a typical Business Day is expected to be delivered to you within 2 Business Days should your delivery address be in the following localities: Other areas. There are only a ‘handful’ of areas where we cannot deliver. When you open your Cart and click ‘Calculate Shipping’ a ‘no shipping’ message will display for those areas – which include the following: At ORDER NOTES in checkout: Our recommendation is that you enter ‘Signature Required’ and leave delivery instructions. If you do not leave delivery instructions your order will be marked as ‘Authority to Leave’ and delivery will be made without signature. If requesting ‘Authority to Leave’, please leave specific instructions. For example nominate a dry secure place, such as a verandah or carport (your order will not be left outside the boundary line of your delivery address). If you are not in attendance when the Contract Courier attempts delivery, your goods will be carted to the Contract Courier company’s local depot.
Delivery will be on a Business Day. Business Days are considered Monday through Friday excluding Public Holidays. Delivery is by our Contract Courier company and we DO NOT GUARANTEE shipping times or a delivery date.
Weather related delivery delays can occur and are not within our control. And unfortunately other shipping delays, while infrequent, do sometimes occur.DELIVERY 1 to 2 BUSINESS DAYS (after day of despatch)
DELIVERY 2+ BUSINESS DAYS (after day of despatch)
DELIVERY 3+ BUSINESS DAYS (after day of despatch)
PLEASE REMEMBER ALL DELIVERY TIMEFRAMES QUOTED ARE ESTIMATES AND CANNOT BE GUARANTEED
WE DO NOT DELIVER TO THESE QUEENSLAND POSTCODES
WE DO NOT DELIVER TO THESE NEW SOUTH WALES POSTCODES
WE DO NOT DELIVER TO THESE SOUTH AUSTRALIAN POSTCODES
WE DO NOT DELIVER TO THESE VICTORIAN POSTCODES
WE DO NOT DELIVER TO THESE TASMANIAN POSTCODES
WE DO NOT DELIVER TO THESE WESTERN AUSTRALIAN POSTCODES
DELIVERY OPTIONS – ‘Signature Required’ or ‘Authority to Leave’
SIGNATURE REQUIRED – And you are not available to accept the Order