Help centre

SuperCheap Boxes can be reached via email 24/7 through the Contact us page.

 

PACKING SAMPLES

WILL YOU SEND ME FREE BOX SAMPLES?

Sorry, we do not supply free packaging samples.

SHIPPING & DELIVERY

DO YOU OFFER FREE DELIVERY TO MY POSTCODE?

We deliver to over 16,000 Suburbs and Postcodes throughout Australia. However, we do not offer a ‘free delivery’ service. We offer best prices from our fulfilment centre. Prices exclude courier shipping costs. If we were to offer ‘free shipping’, product prices would be at least 30% higher as we have to budget to despatch to remote locations. Our strategy ensures you will get a great deal if you live in populated areas, and still buy competitively if you live in remote areas.

To determine your shipping cost, open your Cart, and click ‘Calculate Shipping’.

ORDER PICK UP.

CAN I PICK UP MY ORDER?

Yes, we have 3 pickup locations – QLD, NSW and VIC

 

Warehouse Locations

QLD: Dynamic Supplies Warehouse, 66-72 Alexandra Place, Murarrie QLD 4172
VIC: Dynamic Supplies Warehouse, 23 Spencer St, Sunshine West VIC 3020

NSW: Dynamic Supplies Warehouse, 6A Wonderland Drive, Eastern Creek NSW 2766

ORDER CANCELLATION & RETURNS

CAN I CANCEL MY ORDER?

We may agree if your Order status has not advanced beyond ‘Order Processed’. If we agree to cancel your Order you will be charged a $25.00 administration fee which will be deducted from the refund amount. Your refund amount, if any, will be credited to either your credit/debit card or PayPal account at our determination.

 

All boxes, except our ‘Super Strong’ boxes, are made using recycled cardboard.